Troubleshooting (Video 3/3 in Control and Application Series)
- Check the operation manual or proceed to an online search to get more information on the system.
- Always proceed with safety.
- Always cut off the power when working on the system to identify the issue.
Troubleshooting is the problem solving process we go through when something is broken. Typically, it involves a search for the source of a problem or faulty components that are causing a bigger system to not work properly. This search can be conducted in a variety of ways. For example, randomly testing different parts is a form of troubleshooting. However, that approach will probably be very time consuming and frustrating. Instead, we normally use a little bit of logical thinking to systematically search for the problem. Logical thought processes like cause and effect, process of elimination, and starting with the simple possible causes can save a lot of time and headache.
Troubleshooting is also a skill: you get better at it with practice. It’s not always obvious how to get started when you are troubleshooting or what step to take next. When this happens, it’s useful to refer to a general troubleshooting process: